With the new App customers are now able to access their company's virtual brain anywhere and anytime they need to, from an on-site sales meeting, to a sudden question that comes to mind in the middle of the night. These applications advance the Starmind goal of using technology and neuroscience to create boundless access to knowledge.
"Our goal is to connect humans and their expertise anytime, anywhere and to give them fast answers. With our mobile app, we give employees the chance to interact and share their knowledge the moment they are able to share it," explains Marc Vontobel founder and CTO of Starmind International AG. "Imagine finding yourself on the floor of a tradeshow when a prospective customer asks an obscure question about a product, or being an insurance damage expert on the road and confronted with an entirely new claims situation, with Starmind's mobile application, people in these scenarios, or others, now have the ability to get the information they need from the person best suited to provide it."
Starmind learns about individual knowledge, expertise, and interests from employee interactions and answers, creating a dynamic knowledge network, empowering employees to quickly solve problems, find experts, and access the entire expertise of an organization. Using self-learning algorithms based on the principles of brain and artificial neural network research, employees' questions are automatically forwarded to the right person within the company, identified by the algorithm as the designated expert for that specific topic.
The Starmind applications complies with enterprise security policies by incorporating a unique login procedure based on top of any single sign on (SSO) solution.
Starmind is active in the field of artificial intelligence and cognitive computing. Based in Switzerland, Starmind was founded by Pascal Kaufmann and Marc Vontobel in 2010, and currently has operations in the U.S. and Europe. Starmind allows organizations to gather company knowledge across existing organizational boundaries, making it available to all employees, everywhere and in real time.
Using self-learning algorithms based on the principles of brain and artificial neural network research, employees' questions are automatically forwarded to the right person within the company. Starmind learns about interests and expertise from all interactions and answers, creating a dynamic knowledge base. The algorithms autonomously develop employee profiles and a rich expert network. Starmind's software is currently in use in over 40 countries by global companies including J. Walter Thompson Worldwide, Telefónica Deutschland and Swiss Re among others.