Caplena secures €3 million pre-Series A round

With over 170 customers globally, Caplena has established itself as a market leader in the Central European region. The company has obtained €3 million to propel its growth and strengthen its footprint in the United States.

Inveready, the leading alternative Asset Manager in Southern Europe with €1,3bn+ of Assets Under Management, has led the €3M financing round in Caplena through convertible notes, marking its first direct investment in Switzerland. With the investment in Caplena, Inveready reinforces its strategy of using convertible notes to finance high-growth technology companies, coinciding with the launch of its new fund "Inveready Convertible Tech Notes I". Inveready was joined by international funds and prominent Swiss investors, including Spicehaus Partners.

The funds will primarily be used to develop a new go-to-market strategy, focusing on professionalizing the 'sales machine' to meet a high-growth company's evolving needs and expand its customer base in the United States, where they have recently shown clear signs of traction.

Caplena is a Zurich-based B2B SaaS company specializing in feedback analysis for B2C enterprise customers and research agencies. The company has developed a product that combines proprietary and third-party Generative AI algorithms to analyse customer feedback from surveys and online reviews in depth. This advanced AI technology transforms customer feedback into actionable insights. The multilingual platform integrates and processes data from various sources via APIs and integrations, consolidating feedback into a single tool and pipeline. It automatically generates thematic categories and highly accurately classifies data using its proprietary AI algorithm. Today, the company serves over 170 companies worldwide.

“We are excited to partner with these experienced, well-established European VCs to bring Caplena to the next level. The funds will enable us to expand our marketing & sales efforts into new regions and solidify our market-leading position in the German-speaking world. At the same time, we are finalizing our transformation from a pure text analysis tool to a true feedback insights platform, where a multitude of AI and statistical methods allow customer insights professionals to quickly identify hidden insights from masses of structured and unstructured data.”, says Maurice Gonzenbach, co-Founder and co-CEO of Caplena.

Aniol Brosa, General Partner at Inveready and leading partner of the round remarks: “We are delighted to support Caplena in its next phase, to further consolidate its good growth and efficiency of the last years. The high quality of their revenue and satisfaction of their customer base demonstrates the growing need of their solution for their customers, who are facing increasing competitive complexity in their respective markets and are looking for ways to improve their value proposition through their customers’ feedback. With this investment, we further strengthen our presence in Europe, and represent the asset manager's first direct investment in Switzerland.”

(Press release/RAN)